Technical Support

Our Technical support services includes:

Maintenance & Repairs

  • Maintenance of all hardware
  • Maintenance of Report Printers 
  • Supply this maintenance at a set fee per machine
  • Only Excluding Chargeable Criteria
  • Loan unit machines installed when required
  • Critical stock on hand (boot stock)
  • Majority of repairs done on site
  • Maintenance on screens Unless Scrapped
  • Any scrapped equipment returned to you with Scrapping voucher
  • Carry the onsite warrantee on any supplied equipment
  • When forced to upgrade or scrap equipment no labor charges apply
  • No labor charges will be applied to new installations
  • Incident reports submitted to you with monthly statements to illustrate scope of work and chargeable occurrences

Nationwide Installations

  • Install & Maintain Pc’s to run WinFreight
  • Install any other Hardware & Software you require
  • No labor charges only traveling & material costs applied (when on maintenance)

Preventitive Maintenance

  • Complete PM service on all PC’s (6 month basis)
  • Complete PM service on all report Printers (6 month basis)

Company Profile

Diversity Data was established in 2005.

With over 30 years of combined IT experience, you do not have to look any further for your IT solutions provider.

Services

Our services includes:

  • Technical Support
  • Machine Rentals
  • Site audits
  • Maintenance & Repairs
  • Preventative Maintenance
  • Service Level Agreements

Contact Us

Got Questions? Feel free to contact us.

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